Create your agent Define how it should reply to your emails. Agent name helpdesk Prompt Create Agent You’ll only do this once — each agent has its own address and behavior. How to use Vircols 2 simple steps to get AI-crafted email replies 1 Forward emails to your agent Send any email to your agent’s address (e.g. helpdesk.yourname@vircols.com) 2 Get the AI reply Vircols reads the message, runs the agent, and sends back an AI-crafted email. Each agent has its own email and behavior prompt — set it up once and just forward emails.